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Quand sont effectuées les livraisons ?Deliveries are every Thursday. Orders must be placed before 2pm on Thursdays. Please expect your delivery to arrive between 5 pm and 8 pm on your selected delivery day.
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Et si personne n'est à la maison lorsque vous livrez ?Kombucha needs to be refrigerated. Leaving your kombucha at uncontrolled temperatures for extended durations of time can result in altered taste and development of more alcohol. If you don't expect to be home during, or shortly after your scheduled delivery time, we ask that you leave a cooler on the doorstep. Bottles will only be left unatended, at the purchaser's risk, if specified in delivery instructions. All missed deliveries will be rescheduled for the next regular delivery day.
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Livrez-vous à l'extérieur de Winnipeg?Deliveries are only made within City of Winnipeg limits.
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Acceptez-vous les retours de bouteilles ou de growlers ?If you wish to return and exchange your growler, please purchase the "Growler swap" product in our store and leave your clean growler on your doostep.
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Acceptez-vous les retours de growlers autres que Prism ?No, we only accept returns of Prism Kombucha growlers.
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Les livraisons sont-elles sans contact ?Yes, all deliveries are contactless. Our delivery person will drop off your order, knock on the door and distance themselves. No signatures are required.
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